Legal
These Terms & Conditions govern your access to and use of the mr138 platform, including all gaming, wagering, and account services. By registering or continuing to use mr138, you agree to be bound by these terms in full.
Table of Contents
1. Acceptance of Terms 2. Eligibility & Age Verification 3. Account Registration 4. Deposits & Withdrawals 5. Bonuses & Promotions 6. Betting & Gaming Rules 7. Prohibited Conduct 8. Intellectual Property 9. Limitation of Liability 10. Responsible Gaming 11. Account Suspension & Termination 12. Privacy & Data 13. Amendments 14. Governing Law 15. Contact1.1 By accessing the mr138 website at mr138.asia, creating an account, or using any product or service offered by mr138, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
1.2 These Terms & Conditions apply to all forms of access to mr138, including via desktop browser, mobile browser, and the mr138 mobile application. Access from any device or platform constitutes full acceptance of these terms.
1.3 mr138 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Notice of material changes will be communicated to registered account holders via the contact information on file. Continued use of mr138 following any such update constitutes acceptance of the revised terms.
1.4 These Terms & Conditions were last updated in June 2026 and supersede all previous versions.
2.1 Access to mr138 services is strictly restricted to individuals who are at least twenty-one (21) years of age. By registering an account, you warrant and represent that you are 21 years of age or older.
2.2 mr138 employs age verification procedures at the point of registration and during account review. Where verification is required, you agree to provide valid government-issued identification documents upon request, including but not limited to a Malaysian National Identity Card (MyKad), passport, or other equivalent document.
2.3 Any account found to be registered by or on behalf of a person under the age of 21 will be immediately suspended. Any funds deposited by an underage player will be returned less any winnings, which shall be forfeited in full.
2.4 mr138 services are intended for users located in jurisdictions where accessing such services is not prohibited by applicable law. It is the sole responsibility of the Player to determine whether accessing mr138 is lawful in their jurisdiction before registering or placing any wager.
3.1 Each individual may register only one (1) account with mr138. The existence of multiple accounts held by the same individual, household, IP address, device, or payment method is strictly prohibited and constitutes a material breach of these Terms & Conditions. Duplicate accounts are subject to immediate closure and forfeiture of associated balances.
3.2 You agree to provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and contact details. mr138 relies on this information for identity verification, responsible gaming monitoring, and payment processing.
3.3 You are solely responsible for maintaining the confidentiality and security of your mr138 account credentials, including your username and password. You must not share your login details with any third party. mr138 shall not be liable for any loss arising from unauthorised access to your account as a result of your failure to keep credentials secure.
3.4 You agree to notify mr138 immediately at [email protected] if you become aware of or suspect any unauthorised access to your account.
3.5 mr138 reserves the right to request identity verification documents at any time, including prior to processing withdrawals. Failure to provide satisfactory documentation within a reasonable period may result in account suspension.
4.1 All transactions on the mr138 platform are denominated in Malaysian Ringgit (MYR). mr138 accepts deposits via Touch n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and USDT TRC20. Available payment methods may be updated from time to time.
4.2 The minimum deposit amount is RM30. Deposits are credited to your mr138 account balance in real time following successful confirmation from the payment provider.
4.3 Withdrawal requests are processed by mr138 within the timeframes published on the platform, which are typically within fifteen (15) minutes for standard requests. mr138 reserves the right to conduct identity and source-of-funds verification before processing any withdrawal, which may extend processing times.
4.4 Withdrawals must be made to a payment method belonging to and verified in the name of the registered account holder. Third-party withdrawals are strictly prohibited.
4.5 mr138 reserves the right to impose transaction limits on deposits and withdrawals, which may vary based on the payment method, account status, and responsible gaming settings applied to an account.
4.6 mr138 employs anti-money laundering (AML) procedures in accordance with international gaming authority requirements. Transactions that raise AML or fraud concerns may be delayed, suspended, or reported to relevant authorities as required by applicable law.
5.1 From time to time, mr138 may offer bonuses, free bets, cashback promotions, loyalty rewards, and other promotional incentives to eligible players. All bonuses are subject to specific terms and conditions published on the relevant promotion page, which form part of these Terms & Conditions when accepted.
5.2 Bonus funds are subject to wagering requirements before they may be withdrawn. Wagering requirements, game eligibility, time limits, and maximum withdrawal amounts will be stated clearly on each promotion. Where bonus terms are not followed, mr138 reserves the right to void the bonus and any associated winnings.
5.3 mr138 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, except where a bonus has already been claimed by an eligible player in accordance with the published terms.
5.4 Bonuses are intended for personal recreational use only. Any attempt to exploit promotional offers through systematic betting, bonus abuse, collusion, or use of software tools is a breach of these Terms & Conditions and will result in forfeiture of all associated bonuses and winnings.
5.5 mr138 reserves the right to determine eligibility for promotions and to exclude any player from a specific offer at its sole discretion.
6.1 All wagers placed on the mr138 platform are subject to the specific rules applicable to each game or sporting event. These rules are accessible within the relevant game or betting interface and form part of the overall agreement between the Player and mr138.
6.2 In the event of a technical failure, system error, or human error that results in an incorrect price, payout, or outcome being displayed, mr138 reserves the right to void the affected wager and return the stake to the player's account. mr138 shall not be liable for any losses arising from such errors.
6.3 Once a wager has been confirmed and accepted by the mr138 system, it cannot be amended, cancelled, or withdrawn by the Player, except where permitted by specific game rules (e.g., cash-out functionality in sportsbook markets).
6.4 The outcome of all casino games at mr138 is determined by certified random number generators (RNGs) or live dealer results, as applicable. All game providers partnered with mr138 are independently audited for fairness by internationally recognised testing laboratories.
7.1 The following conduct is strictly prohibited on the mr138 platform and may result in immediate account suspension, forfeiture of funds, and legal action where appropriate:
7.2 mr138 employs real-time monitoring and fraud detection systems. Any account suspected of prohibited conduct will be subject to review and may be suspended pending investigation without prior notice.
8.1 All content on the mr138 platform — including but not limited to software, website design, text, graphics, logos, game interfaces, and audio-visual elements — is the proprietary property of mr138 or its licensed providers and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the mr138 platform for personal recreational purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the mr138 platform without prior written consent from mr138.
9.1 To the fullest extent permitted by applicable law, mr138 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the mr138 platform, including losses arising from system interruptions, data loss, or delays in transaction processing.
9.2 The mr138 platform is provided on an "as is" and "as available" basis. mr138 makes no representations or warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of the platform.
9.3 Gambling carries inherent financial risk. mr138 does not accept any liability for financial losses incurred by players as a result of wagering activity conducted on the platform. By using mr138, you acknowledge that you are gambling voluntarily and at your own risk.
10.1 mr138 is committed to the promotion of responsible gaming. Players are encouraged to set personal deposit limits, session time limits, and loss limits through the responsible gaming tools available within their account settings.
10.2 Self-exclusion tools are available to all mr138 account holders. A player may request a temporary cooling-off period or permanent self-exclusion by contacting mr138 support at [email protected]. Self-exclusion requests will be processed within 24 hours.
10.3 mr138 operates strict 21+ age verification and will not knowingly permit underage individuals to access gaming services.
10.4 For further information on responsible gaming tools and external support resources available in Malaysia, please visit our Responsible Gaming page.
11.1 mr138 reserves the right to suspend or terminate any player account at any time, with or without notice, where mr138 reasonably believes that: (a) the account holder has breached any provision of these Terms & Conditions; (b) the account is being used for fraudulent, criminal, or prohibited purposes; (c) continued account operation poses a risk to mr138, other players, or third parties; or (d) regulatory or legal obligations require such action.
11.2 A player may close their mr138 account at any time by contacting support. Upon account closure, any remaining balance (after deduction of applicable bonuses that fail to meet wagering requirements) will be returned to the player's verified payment method within a reasonable period.
11.3 Where an account is terminated due to a breach of these Terms & Conditions, mr138 reserves the right to forfeit the account balance in full.
12.1 mr138 collects and processes personal data in accordance with its Privacy Policy, which is available at mr138.asia/privacy-policy. By using the mr138 platform, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.
12.2 mr138 implements industry-standard security measures, including 256-bit SSL encryption, to protect player data in transit and at rest. However, no electronic transmission is completely secure, and mr138 cannot guarantee absolute security of data transmitted to or from the platform.
13.1 mr138 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, mr138 will notify registered players via their registered email address or through a notice displayed upon login.
13.2 Amendments take effect at the time of publication on the mr138 website, unless a specific effective date is stated. Your continued use of mr138 following publication of any amendment constitutes your acceptance of the revised Terms & Conditions.
14.1 These Terms & Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws applicable in the jurisdiction under which mr138 holds its operating licence, as issued by the relevant international gaming authority.
14.2 Any dispute arising between the Player and mr138 shall first be subject to good-faith resolution through the mr138 customer support process. Where a dispute cannot be resolved informally, it shall be referred to binding arbitration in accordance with the rules of the relevant regulatory body.
15.1 For questions, complaints, or requests relating to these Terms & Conditions, please contact the mr138 support team:
15.2 mr138 aims to resolve all player complaints within five (5) business days of receipt. Complex disputes may take longer; mr138 will provide regular updates to the Player where this is the case.
Our Commitments
All games at mr138 are supplied by independently audited providers. RNGs are certified by accredited testing labs and every game operates under international gaming authority oversight. What you see is what you get — no manipulation, no hidden house advantages beyond published RTPs.
Your personal data and financial transactions are protected by 256-bit SSL encryption. mr138 does not store full payment credentials and processes all transactions through PCI-compliant payment partners, including Touch n Go eWallet, Boost, and the major Malaysian banks.
Every mr138 promotion publishes its wagering requirement, time limit, game eligibility, and maximum cashout before you claim. No hidden clauses buried in footnotes. If the terms aren't clear on the promotion page, contact support and we'll explain them before you commit.
mr138 targets a 15-minute processing window for standard withdrawal requests. We don't hold your money without cause. Where a withdrawal is held for verification, we'll contact you promptly with the specific documents required and a clear timeline for resolution.
Disputes can arise. When they do, mr138 has a structured resolution process. Live chat support is available around the clock, formal complaints are acknowledged within 24 hours, and escalation paths exist through the applicable regulatory body if a resolution cannot be reached internally.
Responsible gaming tools — deposit limits, session timers, cooling-off periods, and self-exclusion — are built directly into every mr138 account and accessible at any time. We'd rather a player pause than push beyond their means. The 21+ requirement is enforced without exception.
Ready to Play?
You've read the rules — now enjoy the game. mr138 offers live casino, 500+ slots, and a full sportsbook built specifically for Malaysian players. Deposits via Touch n Go, Boost, and DuitNow. Fast withdrawals, real dealers, 24/7 support.
Must be 21+ · Gambling involves risk · Play responsibly · mr138 operates under international gaming authority guidelines